United Communications Begins Fiber Expansion in Mount Pleasant
MOUNT PLEASANT, Tenn. (November 9, 2026) — United Communications announced today that construction has begun on a sweeping expansion of its existing fiber network in Mount Pleasant, Tennessee. The $1.8 million investment will bring United’s world-class fiber internet, backed by friendly, local service, to an additional 1,800 homes and businesses.
This project will add 45 miles of fiber to United’s existing 170-mile network in southwest Maury County, expanding service throughout Mount Pleasant and toward Columbia. United already provides 1,250 locations in Mount Pleasant with access to multi-gig internet speeds and 99.9% uptime reliability.
Along with United’s recent acquisition of Loretto Telecom and Loretto’s recent fiber expansion in Summertown, these investments will help connect the two networks from Lawrenceburg through Summertown to Mount Pleasant, supporting continued fiber expansion across the region.
“Mount Pleasant is a community with a strong identity and an exciting future, and we’re proud to invest in infrastructure that can support that growth,” says William Bradford, President and CEO of United Communications. “We’ve worked closely with city leaders to help bring the latest fiber technology to more residents and businesses. This is what strong local partnerships can accomplish: more choices for the community, backed by a local team people can count on.”
“The City of Mount Pleasant is excited to see United Communications continue investing in our community,” says Mount Pleasant Mayor Bill White. “Reliable, high-speed internet is an essential part of today's infrastructure and plays an important role in attracting new businesses, supporting our existing industries, and improving the quality of life for our residents. This $1.8 million investment is another positive step in Mount Pleasant's continued growth and development. We appreciate United Communications' commitment to our community and look forward to the opportunities this expansion will bring.”
New customers will have access to 8 Gig Premier, United’s fastest residential internet offering. The service is designed for connected households with demanding bandwidth needs, including streaming, gaming, remote work, smart-home technology and multiple devices operating at the same time.
United pairs its advanced fiber network with a strong emphasis on excellent customer service. The company has earned a reputation for responsive, locally-based support and consistently high customer satisfaction, including a 4.8-star online rating from more than 2,600 reviews. That customer commitment is also reflected in its industry-leading Net Promoter Score of 87, surpassing national brands known for outstanding service, including Apple, Chick-fil-A and Costco.
United’s Mount Pleasant expansion reflects the company’s broader commitment to investing not only in Middle Tennessee’s fastest-growing population centers, but also in communities where reliable fiber infrastructure can help support economic development, quality of life and future opportunities.
"Access to reliable, high-speed internet is no longer a luxury,” says Wil Evans, President and CEO, Maury County Chamber and Economic Alliance. “For businesses, families and communities, it is a necessity just as critical to our economic infrastructure as roads and utilities. Reliable internet access opens doors and creates opportunities, and that's why we applaud United Communications for its continued investment in Maury County and its commitment to ensuring that communities like Mount Pleasant have the infrastructure needed to compete and succeed in today’s economy.”
Construction will begin in phases and last approximately 9-12 months, with additional information about service availability shared as sections of the network are completed. United expects to connect its first new Mount Pleasant customer in fall 2027.
Mount Pleasant residents and businesses can visit United.net to learn more, check availability and sign up for construction updates.
This project will add 45 miles of fiber to United’s existing 170-mile network in southwest Maury County, expanding service throughout Mount Pleasant and toward Columbia. United already provides 1,250 locations in Mount Pleasant with access to multi-gig internet speeds and 99.9% uptime reliability.
Along with United’s recent acquisition of Loretto Telecom and Loretto’s recent fiber expansion in Summertown, these investments will help connect the two networks from Lawrenceburg through Summertown to Mount Pleasant, supporting continued fiber expansion across the region.
“Mount Pleasant is a community with a strong identity and an exciting future, and we’re proud to invest in infrastructure that can support that growth,” says William Bradford, President and CEO of United Communications. “We’ve worked closely with city leaders to help bring the latest fiber technology to more residents and businesses. This is what strong local partnerships can accomplish: more choices for the community, backed by a local team people can count on.”
“The City of Mount Pleasant is excited to see United Communications continue investing in our community,” says Mount Pleasant Mayor Bill White. “Reliable, high-speed internet is an essential part of today's infrastructure and plays an important role in attracting new businesses, supporting our existing industries, and improving the quality of life for our residents. This $1.8 million investment is another positive step in Mount Pleasant's continued growth and development. We appreciate United Communications' commitment to our community and look forward to the opportunities this expansion will bring.”
New customers will have access to 8 Gig Premier, United’s fastest residential internet offering. The service is designed for connected households with demanding bandwidth needs, including streaming, gaming, remote work, smart-home technology and multiple devices operating at the same time.
United pairs its advanced fiber network with a strong emphasis on excellent customer service. The company has earned a reputation for responsive, locally-based support and consistently high customer satisfaction, including a 4.8-star online rating from more than 2,600 reviews. That customer commitment is also reflected in its industry-leading Net Promoter Score of 87, surpassing national brands known for outstanding service, including Apple, Chick-fil-A and Costco.
United’s Mount Pleasant expansion reflects the company’s broader commitment to investing not only in Middle Tennessee’s fastest-growing population centers, but also in communities where reliable fiber infrastructure can help support economic development, quality of life and future opportunities.
"Access to reliable, high-speed internet is no longer a luxury,” says Wil Evans, President and CEO, Maury County Chamber and Economic Alliance. “For businesses, families and communities, it is a necessity just as critical to our economic infrastructure as roads and utilities. Reliable internet access opens doors and creates opportunities, and that's why we applaud United Communications for its continued investment in Maury County and its commitment to ensuring that communities like Mount Pleasant have the infrastructure needed to compete and succeed in today’s economy.”
Construction will begin in phases and last approximately 9-12 months, with additional information about service availability shared as sections of the network are completed. United expects to connect its first new Mount Pleasant customer in fall 2027.
Mount Pleasant residents and businesses can visit United.net to learn more, check availability and sign up for construction updates.
About United Communications
United Communications is a leading provider of internet and phone services for residential customers, small and mid-sized businesses, and enterprise-level organizations across Middle Tennessee. United has been nationally and regionally recognized, winning the 2024 and 2023 Best Places To Work award from the Nashville Business Journal, the 2024 and 2025 Gold Stevie® Award and the 2026 Silver Stevie Award from the American Business Awards®, a 2025 BBC Mag Top 100 Fiber-To-The-Home Leader designation, and a 2023 Torch Award from the Better Business Bureau. United was honored by the NTCA in their 2025 Smart Rural Community Showcase Awards.
United operates more than 7,500 route miles of fiber covering portions of Bedford, Davidson, Franklin, Giles, Lawrence, Lincoln, Marshall, Maury, Moore, Rutherford, Williamson, and Wilson counties. United Communications is a service of Middle Tennessee Electric. To learn more, please visit united.net.
