Scale Clerk

Description:

The Scale Clerk will weigh all vehicles inbound and outbound, code correct commodities into computer system, direct customers/suppliers to proper unloading areas and make purchases. This position is customer focused, fast paced, and requires a general knowledge or ability to learn scrap metal grades.
 

Responsibilities:

  • Ensure accurate and comprehensive documentation of all inbound and outbound scale transactions.
  • Issue payments to customers after verifying all material, price and customer information is correct.
  • Manage the flow of trucks.
  • Perform duties in a timely fashion and keep trucks moving across the scale at a reasonable rate.
  • Explain scale and yard procedures to new suppliers/customers. 
  • Direct vehicles to proper location for inspection.
  • Communicates with yard regarding incoming and outgoing loads via cb and 2 way radios
  • Maintain a cordial relationship with the suppliers and customers.
  • Maintain accurate daily records of scale operations.
  • Account for all scale tickets
  • Answer phones and direct calls as required
  • Maintain order and housekeeping of your workstation.
  • Ensure the scales, radiation detector, computer system, phones and other necessary devices are in proper working condition. Contact a member of management team if there is a problem.
  • Restrict office access to authorized personnel only.
  • Perform general housekeeping when needed.

Qualifications:
 

  • Ability to work in a fast-paced, non-stop environment while providing excellent customer service.

  • Minimum of 3-years previous customer service preferably in the scrap metal or construction industries.

  • Must be able to work well under pressure and meet critical deadlines.

  • Ability to understand and carry out written and oral instructions, work independently, multitask, and have excellent organizational and time management skills.

  • Take an organized approach to work and work area. Demonstrate good work ethic and is dependable.

  • Ability to work standing.

  • Ability to adapt to frequent changes of priority and complete job tasks safely and effectively without constant supervision.

  • Computer experience, and the ability to learn in house systems.

  • Ability to meet attendance schedule with dependability and consistency.

  • Ability to learn laws and regulations governing transportation weights and scrap metal purchasing

  • Flexible to work overtime, off-hours, weekends, and holidays in an industrial environment.